Since 2001, Chou Chou has been committed to the highest standard of excellence as a small women's shoe and clothing boutique. Over the years, thousands of loyal customers have helped up us on the map which makes us proud to continue to service our diverse clientele -- always evolving to meet their ever changing needs. Our product selection has been curated to make shopping effortless and enjoyable. One thing that hasn't changed, however, is our commitment to personalized customer service. Our favorite experience? When a customer is encouraged to try a new style or designer, perhaps outside of her "box", more of then than not she comes back or posts on social media how many compliments she received on her new outfit. Those moments give us great joy.
We know that in the age of "one click" shopping, there are always challenges for small businesses. But we believe, and twenty years of sustained success has proven us correct, that the internet can never give a person that unique feeling of "special". Our customers mean everything to us - we know them, their families and our store is curated to meet their specific needs and wants. We genuinely care about how they are doing and what shoes, clothing and accessories would best suit them and their lifestyles. You can't replicate that kind of personalized service online.
In the end, our mission has always been about unique products, building relationships, and going the extra mile for our customer. It's a privilege to embark on what will soon be our third decade of Chou Chou!